||PERCENT OF FULL
Responsible for all aspects of payment processing, which requires the
sound knowledge and application of cashiering principles and
operations in a public university environment. Utilizing Office
of the President (OP), University cash management guidelines,
BUS – 49 Policy for Handling Cash and Cash Equivalents and
banking cash handling standards record various combinations of
registration fee payments and miscellaneous student payments to
accounts that include cash, checks, money orders, travelers
checks, & cashiers checks. Serve as a resource to academic and
administrative departmental personnel involved in the
registration process on ISIS payment matters. Interact
diplomatically and apply listening, negotiation, and
communication skills to a diverse population of students,
University personnel, and the general public in order to provide
a high level of customer service. Establish and promote
effective interpersonal relationships with supervisors and
colleagues to maintain a cooperative team environment within the
department. Review and monitor balance sheet, income, and
expense account/fund/index information submitted with
campus-wide departmental deposits for valid accounting
information and payment instruments. Verify, record, and
distribute revenue to departmental general ledger accounts via
ISIS, which uploads information into the University financial
system, (IFIS) weekly. Balance check and cash deposits to
transaction totals on the Deposit Advice forms submitted by the
departments for posting to the cashiering system. Through the
ISIS system, analyze student accounts to determine current
registration status, which includes evaluating various charges,
payment data and application, enrollment information, hold
conditions (financial and/or academic), status of the dean’s
authorization, and de-assessment of fees, when applicable. Sort
and batch checks for payment application and posting into ISIS.
Overtime may be required.
CONDITIONS OF EMPLOYMENT
Criminal background check will be completed prior to employment.
DIRECTLY SUPERVISED: Name, Payroll Title, Job Description #,
Status (career, casual, student), %Time
SUPERVISED THROUGH OTHERS: Name, Payroll Title
|For use only by
Department HR Contact
All Others, not Confidential
only) APPROVED HEERA
All Others, not Confidential
FUNCTIONS WITH CORRESPONDING TASKS
(1.) CASH MANAGEMENT PROCESSING
Responsible for all aspects of cash
management processing, which requires sound
knowledge of basic principles of cashiering
operations in a public university
environment. Utilizing Office of the
President (OP), University cash management
guidelines, BUS –49 Policy for Handling Cash
and Cash Equivalents and banking cash
handling standards perform the following:
A. Record various combinations of
registration fee payments that include cash,
financial aid, graduate support, and waivers
through ISIS, (Integrated Student
B. Ensure the accuracy of processed fee
payment data, which sends information “real
time” to various campus departmental systems
and confirms students’ enrollment into
C. Independently interpret electronic fee
payment data transmitted to student accounts
from the Registrar, Housing, Parking &
Transportation Services, Financial Aid,
Research and Graduate Studies, Student
Health, Accounting, Library, and Sports and
D. Prioritize workload to meet daily payment
deadlines and to adhere to the department’s
performance standard regarding the timing
and deposit of assets.
E. Interact with various departments
involved in the registration process to
determine fee payment solutions when
problems arise, and advise students of the
appropriate course of action.
F. Provide assistance and interpretation of
University, cash management, and banking
policies to campus departments as they
relate to payment taking, deposit
preparation, and security of campus assets.
G. Interpret and enforce campus policy
regarding late registration and enrollment
H. Process a variety of student payments
(over the counter and mail cash receipts) by
crediting the appropriate departmental
general ledger accounts through ISIS which
updates weekly to the campus financial
system (IFIS). Student payments include:
laboratory fees, reimbursements for books,
cross enrollment, add/drop cards, photo
I.D., accounts receivable payments,
candidacy fees, credit by exam fees,
diplomas, filing fees, long term loan
payments, re-admittance forms, returned
check payments, Student Intent to Register
payments, transcripts requests, late
registration and enrollment fees, and
verification of enrollment fees.
I. Review student accounts and advise
students of critical information as
requested based on University, state, and
federal privacy laws.
J. Confirm that account information is valid
K. Utilize independent judgment to evaluate
complex payment transactions and recommend
solutions to students with payment
L. Prepare cash tills (change funds) using
proper cash and security procedures.
M. Maintain individual accountability in all
aspects of cashiering operations.
(2.) BALANCING AND DEPOSITS
A. Review and monitor balance sheet, income,
and expense account/fund/index information
submitted with campus departmental and
sub-cashier deposits for valid accounting
B. Determine and obtain the appropriate
detail when critical information is missing
from the deposit-input document.
C. Verify and record revenue to departmental
accounts, completing all transactions daily
in accordance with campus cash management
D. Monitor and report all deposit activity
and discrepancies to the appropriate
department personnel and accounting office
for review and reconciliation.
E. Balance check and cash deposits to
transaction totals generated by ISIS
cashiering balancing screen which total more
than $340 million annually.
F. Independently research deposit
discrepancies by reviewing processed
documents, reports, and payment sources.
G. Correct deposit irregularities to achieve
100% accuracy in the collection and
recording of University revenue.
H. Prepare cash receipt collections and
transfer in accordance with OP, University,
and depository banking cash management
I. Provide change to sub-cash handling
stations and department cash handling
J. Maintain control of change fund. Regulate
denomination currency and coin to meet daily
K. Provide check cashing (no personal
checks) and petty cash reimbursement
services for students, staff and faculty.
L. Following University cash control
standards prepare parking coin income for
Armored car pickup.
(3.) CUSTOMER SERVICE/DEPARTMENTAL
A. Provide professional customer service to
a diverse population of students, University
employees, and the general public.
B. Interact diplomatically, by applying good
listening, negotiation and communication
skills, with various campus departments to
ensure the accurate processing of student
and departmental payment applications.
C. Interpret policy and serve as a resource
for questions and issues related to
D. Establish and maintain effective
interpersonal relationships with supervisors
and colleagues to promote a cooperative,
team environment within the department.
E. Complete special projects as assigned,
developing creative ways of streamlining
processes (within OP and Campus cashiering
guidelines) that assist customers in
fulfilling transactions more efficiently.
F. Uphold UniversityABC Standards regarding UniversityABC
Principles of Community, Diversity, Health
and Safety and Customer Service.
(4.) ADMINISTRATIVE SUPPORT
A. Answer telephone as backup when
supervisor and/or audit clerk are not
B. Perform miscellaneous duties or projects
assigned by Manager.
C. Upon request, assist other cashiers in
daily balancing out procedures by re-adding
checks, reviewing processed work and
D. Follow proper document management by
retrieving and printing information as
requested by campus departmental personnel,
students and faculty.
KNOWLEDGE, SKILLS, AND ABILITIES
DESCRIBE KNOWLEDGE, SKILL, ABILITY:
||* Ability to interpret and
follow Office of the President and
University policies and procedures.
* Ability to communicate in person, by
phone, and in writing with a diverse
population of students, University
personnel, and others in an effective,
* Ability to listen attentively and to
diffuse anger and resolve conflict in
* Ability to independently research problem
accounts and analyze detailed transactions
to resolve discrepancies.
* Ability to interpret and follow accounting
policies and procedures regarding
account/fund/index structures and deposits.
* Knowledge of bank operations and various
forms of payment instruments including
* Sill in the operation of a 10-key
calculator with speed and accuracy.
* Skill in the operation of microcomputers
that run on a local area network.
* Skill in accurately balancing currency,
coin, checks, and non-cash payments.
* Skill in setting priorities that
accurately reflect the relative importance
of essential functions, deadlines, and
shifts in workload.
* Skill in performing basic mathematical
* Skill in working as part of a team,
collaborating and working effectively with
colleagues, supervisors and University
* Skill in using Windows, Microsoft Word and
Excel software programs.
||* Ability to analyze
individual student cases and make
independent decisions based on professional
||* Knowledge of functions
performed by other campus departments.
* Knowledge of University, state, and
federal privacy laws.