NET Attendance in Belo Horizonte

After writing 2 chapters of the unfinished 3G Saga on Oi , reporting the poor service provided by this company, I decided that I must also praise when the opposite occurs. Not everything that the operators do when serving you as a customer should be treated as an obligation. While quality or some other aspect of the service surprises, the credits should be given yes. But we do not go so thirsty to the pot: the operator Hi DOES NOT have a good service and the compliments are for another operator, this time broadband, pay TV and landline. Oi’s bad service continues, but let’s talk about NET.

NET Attendance in Belo Horizonte

My experience with internet in Belo Horizonte

My past in relation to internet services is a real battle. Especially when he had to use the Velox, strange things happened. I was really happy when the connection worked, as if this were not the ordinary thing. Actually, it was not. Now that I am in NET, I am really satisfied and I do not have much to complain about. I have had some problems with invoicing and incorrect and incorrect amounts, but every time this happened, I called the customer service and a new invoice was issued. The technical quality of the service is excellent, and the service time of the technicians is sometimes unbelievable. I have had calls that occurred 20 minutes after the call to the central, because there are technicians who are on call in the neighborhoods to solve problems quickly.

My experience with NET in Belo Horizonte

But the point that led me to writing this article was what occurred in my last connection to NET, to question the fact that my 5Mbps connection was running at only 3Mbps. After about 3 minutes of testing and explaining the problem, the attendant said that the problem could be internal and requested that I connect the modem directly to the PC, removing the wireless router from the “path” of the connection. I found it strange, but since at other times they have already fixed the cause of the problem, I followed the instructions.

When I went to get the cell phone on the table to continue the call, I unintentionally unplugged the call. I was thinking that I would have to call and explain everything again, but then the unexpected happened: NET called my cell phone to continue the call that had fallen. All to continue to deal with a problem I had communicated. Is this unheard of considering the services we have received from the operators ?

The bottom line is that the DIR-300 router I’m using was actually making the connection slower. I still do not know why, but by connecting the modem directly to the PC, the 5Mbps were hit perfectly.

I must say that I wrote this article on my own and not at the request of NET or any other company. Really, I was impressed and decided to share with everyone!

Any questions, just write in the comments below!

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